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Follow These Guidelines When Submitting Help Requests
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	Follow These Guidelines When Submitting Help Requests :: 2002-8-05 @ 11:00 pm
Snover l33t++ Joined: 2002-06-30 Posts: 5204 Location: You are likely to be eaten by a grue.	In response to innumerable help requests with insufficient information, I've created this list of guidelines to ease the process of tracking down and resolving problems. <br /> <br /> The following are things that should be in your help request:<ol type="1"> <li>Motherboard</li> <li>Processor type and speed</li> <li>Amount and type of RAM</li> <li>Video board w/ RAM amount and type</li> <li>Sound board</li> <li>Operating system</li> <li>Game name (and version, if applicable)</li> <li>Description of problem (be detailed: saying "it's jerky" doesn't help, saying "the player sprites seem to be jerky when I'm pressing any of the arrow keys" does)</li> <li>Reproducibility of problem (always, only once, always but only on a specific level, etc.)</li> <li>Sound mode used</li> <li>Video mode (Software, OpenGL, Direct3D, or Glide, and resolution)</li> <li>Version of emulator (for VDMSound, probably 2.0.4 or 2.1.0; for DOSBox, 0.58+)</li> <li>Steps already attempted to solve the problem (please say you've read the README if you haven't, and <b>READ IT IF YOU HAVEN'T</b>!)</li> </ol>

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